On our free first visit, we provide homeowners a sampling of surveys conducted by Guild Quality, a third-party company in Atlanta. When a remodeling project is completed, Guild Quality contacts the homeowners asking certain questions to find out their experience working with Wood Wise. These surveys gauge the level of satisfaction and provide a place for homeowners to comment on the Wood Wise process and offer suggestions. Our team loves to make “good grades” since we work hard to have a successful project for each of our clients. We also appreciate the suggestions and take them to heart for continual improvement.
Here is our latest survey dated July 23, 2020. Click here to see the survey in PDF format.